Privacy policy

Labyrxnth PRIVACY POLICY

Last Updated: June 27, 2023


Labyrxnth Inc. ("Labyrxnth," "we," "our," or "us") is committed to protecting your privacy. This Privacy Notice applies to our websites, including Labyrxnth.com (our "Sites"), any mobile apps for iPhone and Android mobile devices we create or third party apps we use (our "Apps"), and to our other product and service offerings (collectively, our "Service"). This Privacy Notice explains how we collect, use and disclose personal information of the guides using and creating our Service and individual customers who are obtaining such services ("Customers").


By accessing or using our Sites, Apps, or other features of our Service, you signify that you have read and understood this Privacy Notice, so please review it carefully. Please note that this Privacy Notice does not apply to our processing of information about employees or job applicants.


1. HOW WE COLLECT YOUR INFORMATION


Personal Information: When we use the term "personal information," we mean any information that can be used to identify you, directly or indirectly, as an individual person.


We collect personal information in connection with your visits to and use of the Service. This collection includes information that you provide in connection with the Service. 

A. Information You Provide to Us Directly

We collect and use personal information you provide in the following ways:

  • Profile Information. If you create a profile on our Service, we may collect your full name, phone number, email address, home or business address, state of residence, date of birth, gender, account credentials such as username and password, and payment card information.

  • Scheduling Information. Our Service facilitates communications between Guides and Customers, which may include scheduling requests and related communications. We use this information to provide you with our Service.

  • Communications with Us. We will use your contact information to administer your account, provide you with our Service, communicate with you regarding your account and your use of the Service, and for customer support purposes. If you contact us, such as to ask us a question or to troubleshoot an issue you are experiencing with our Service, we may collect your name, email address, mailing address, phone number, or any other personal information you choose to provide to us. We use this information to investigate and respond to your inquiries, and to communicate with you, to enhance our Service and to manage and grow our organization.

  • Public Content. When you choose to publicly post content on the Service, such as posting written or video reviews about your experience with a Guide or posting a question and/or answer, the information that you post will be viewable to the public. This information may include your name or username, the content of your post, and any additional information you choose to disclose. We use this information to enhance our Service.


Please note that we work with third party payment processors for the collection and use of a payment card information.


2. HOW WE USE YOUR INFORMATION


We use the information we collect for purposes described in this Privacy Notice or as otherwise disclosed to you on our Service or in connection with our Service. For example, we use your information to:

  • Set up your account, verify your phone number, and deliver the Service to you;

  • Send you transactional information, including confirmations, invoices, technical notices, product and services information, updates, security alerts, support and administrative messages, and information about your account with us - in person, via phone, videoconference, text, email and other communication channels.;

  • Communicate with you such as to respond to your comments and questions, provide customer service or feedback, or for any other purposes in connection with the Service;

  • Provide you with news about products and services offered by us;

  • Operate, maintain, test, enhance, update, monitor, diagnose, fix and improve our Service;

  • Prevent, investigate or provide notice of fraud or unlawful or criminal activity, unauthorized access to or use of personal information, our data system services, and to meet governmental and institutional policy obligations.

  • Enforce and carry out contracts and agreements with our customers;

  • Investigate and resolve disputes and security issues and to enforce our Terms of Service;

  • Comply with legal obligations; and

  • For any other lawful, legitimate business purpose.

3. HOW WE SHARE YOUR INFORMATION


We may share your personal information in the instances described below. For further information on your choices regarding your information, see the "Control Over Your Information" section below.


We may share your personal information with:

  • Other Users of the Service. At your direction, your information will be shared with other users of the Service, as needed to provide the Service to you. Customer information may be shared with Guides in order to facilitate scheduling, communication and the Service.

  • Service Providers. We may share personal information with Guides and administrators of the Service, as well as third-party service providers that perform services on our behalf, as needed to carry out their work for us, which may include providing information technology support, tax and accounting services, web hosting, or analytic services. This includes third party private portals whereby we can store and securely share the data.

  • Payment Processors. You provide your information directly to our payment processors through our Service. The processors are lawfully permitted to process your information for their own business purposes and legal requirements.

  • Business Transfers. We may disclose personal information to other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party, or in the event of a bankruptcy or related or similar proceedings.

  • Regulatory or Legal Requirements, Safety and Terms Enforcement. We may disclose personal information to third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Labyrxnth, our visitors, or others. We may also disclose personal information to governmental regulatory authorities as required by law, including for tax or accounting purposes, in response to their requests for such information or to assist in investigations.

  • Consent. We may disclose personal information to any other entity disclosed to you at the time we collect your information or with your consent.


We may also share information with others in de-identified, aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.


5. CONTROL OVER YOUR INFORMATION


Modifying or Deleting Your Information. If you have questions about reviewing, changing, or deleting your information, you can contact us directly at support@Labyrxnth.com. We may not be able to modify or delete your information in all circumstances.


How to Control Your Email Communications Preferences. You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).


7. LINKS TO OTHER WEB SITES AND SERVICES


The Service may contain links to and from third-party websites of our business partners, advertisers, and social media sites and our users may post links to third-party websites. 

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third-party sites.


8. HOW TO CONTACT US


If you have any questions about this Privacy Notice or the Service, please contact us at support@Labyrxnth.com.


9. CHANGES TO OUR PRIVACY NOTICE


We may modify or update this Privacy Notice from time to time to reflect the changes in our business and practices, so you should review this page periodically. When we change the Privacy Notice in a material manner, we will let you know and update the "last updated" date at the top of this page. If you object to any changes, you may stop using our Service. Continuing to use our Service after we publish changes to this Privacy Notice means that you are acknowledging and understand the changes.